Note:

Online registration is currently closed, but spaces are still available. If you would like to attend this event, please call NWPPA at 360-254-0109, and our staff will be happy to help you.

Who Should Attend:

Administrative assistants, executive assistants or employees in administrative or service-oriented roles

Related Courses:

This is part of the four-day Administrative Professional Certificate Level 1.

Administrative Professional Certificate Level 1: All Four Days (includes discount), March 13-16, 2018

Administrative Professional Certificate Level 1: Day 1 – Business Communication Skills, March 13, 2018

Administrative Professional Certificate Level 1: Day 2 – Resolving Conflict in the Workplace, March 14, 2018

Administrative Professional Certificate Level 1: Day 3 – Understanding the Basics of Electricity, March 15, 2018

Course Overview:

This is part of a four-day series of classes leading to an Administrative Professional Certificate, Level 1. By registering for all four classes, you will receive a discount off the total registration fee.

Course Objectives:

This one-day course is designed specifically for those with administrative responsibility to help increase cooperation and productivity. Topics covered include the bases of organizational power and how to effectively use each to accomplish challenging tasks and meet critical deadlines. Each person will take a personal leadership assessment inventory. Topics to be covered include:

• Understanding the bases of power and influence.
• Levels of professional independence.
• Principles of “followership”.
• The SELF Evaluation: working with internal and external customers.

Course Instructor:

Debra Ballard, Continuum Education + Training

Course Schedule:

Registration will begin at 8 a.m., and the class will run from 8:30 a.m. to 4:30 p.m. Lunch, along with morning and afternoon breaks, will be provided.

Course Location & Hotel Information:

Hilton Anchorage
500 West Third Avenue
Anchorage, AK 99501
(907) 272-7411

Room rate: $129 for a single/double

Please book your room as soon as possible, but no later than February 10, 2018, to secure this rate. Mention that you are with Northwest Public Power Association when booking your reservation.

Course Fees:

Cancellation Policy:

Cancellations are accepted, with full refund, if request is made at least 30 days prior to the course. Within 30 days, fees are as follows: 15-29 days, $100; 1-14 days or "no show," 100 percent of registration fee. When possible, please send a substitute instead of canceling. NWPPA does not charge a fee for substitutions.

Continuing Hours:

This course qualifies for 6 continuing hours. Certificates are issued upon full completion of the course.